AI CUSTOMER SUPPORT AGENT
READY TO WORK.
Understand → resolve → escalate. Handles repetitive support enquiries using approved knowledge and business rules, then escalates when confidence or policy requires a human.
What is a AI Customer Support Agent?
Handles repetitive support enquiries using approved knowledge and business rules, then escalates when confidence or policy requires a human.
The job,
broken into actions.
Every action is governed by business knowledge, integrations, confidence and escalation rules.
Meet customers
where they are.
Channels vary by plan, provider availability and integration scope.
Try the conversation.
Live AI demo—continue the conversation and test how the agent handles the next step.
Make this agent
know your business.
Connect your website, knowledge, channels and workflows. Test. Set handoff rules. Then activate.
What to know before you enquire.
Handles repetitive support enquiries using approved knowledge and business rules, then escalates when confidence or policy requires a human.